In cell therapy, time is not an operational metric, it is a part of patient care. Every hour spent reconciling spreadsheets, coordinating by email, or verifying data manually is an hour a patient waits for treatment that could change their life. Across our work with cell therapy organizations, we’ve seen a recurring pattern: operational delays rarely begin with major breakdowns. They begin with small manual tasks – updating a batch record by hand, searching for a storage location, clarifying a label, confirming a shipment, checking whether all SOP steps were completed. Each task seems manageable in isolation. Together, they create …